Ottolock Otto Design Works

Fast Shipping and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse staff is highly trained and will be able to pack the items according to our exact and precise specifications. Your goods will undergo an extensive inspection and be safely packaged prior to being sent out. Each day, we ship to thousands of clients in different countries. The fact that we're committed to becoming the biggest online retailer in the world is obvious. The distribution centers and warehouses distribution are in Europe, as well as the USA.

Note that orders containing multiple items are given a processing time according to the item.

Prior to shipment We will inspect thoroughly the items you've ordered. Today, the majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us because of the involvement of several entities, including the factory as well as our warehouse. The actual inventory may fluctuate at any time. It is possible that your order is out of stock after the order is placed.

Our policy is valid for 30 days. If 30 days have gone in the past since you purchased and we are unable to offer an exchange or refund.

In order to be eligible for a return, your item must be in good condition and in the same condition that you received it in. You must have the item in its original packaging.